We did good

Hello Buddy & Alva

I received that package and have started my cleansing. Here is a reference letter below for you to add to your client feedback file. I will send you another one once I have finished the product.

It is with great pleasure that I write this letter of reference for Internal Cleansing. I have purchased many products from online vendors, but none as professional nor as prompt as International Cleansing. If I had any questions, I received a timely response via email or spoken communication. Buddy & Alva is very accessible, unlike other online vendors that usually only provide email communication. The goods I purchased were of a higher quality than promised, and I am very pleased. I was provided with confirmation of invoice, payment receipts, shipping tracking, and even a follow-up call to make sure that the items received were satisfactory. Buddy & Alva kept me in the loop throughout the entire transaction, and I highly recommend Internal Cleansing.
Sincerely,
Sandra Henry

Shipping mix up

Just got back home.....I have the one from 6/16 as of 10mins ago. I did not receive the one from 5/10 (which you refunded me for and sent one package as replacement). Therefore, do not send the new box. Thanks so much for your help. Did you receive the box back from 5/10? My mail delivery guy asked me to inquiry with you. Thanks for the prompt follow-up. If your product was not good and did not work, I would not be so persistent. Your product is good! My birthday is July 4th and I really wanted to shed some pounds. Thanks!

Note: anyone who does not receive their product within a week should call. We will do everything we can to make it right

Shipping and tracking

From Ann
I just purchased the Detox Tea manufactured by your company and would like to have some information regarding the shipping and tracking of the package. I would like to know how long it takes to have the packages shipped and delivered after the purchase is made.

Buddy replied:
We ship within two business days via USPS Priority Mail with Delivery confirmation. You will receive the Delivery confirmation number from the Post Office and our experience is that you receive the package within 2 to 4 days after that.
Thanks for your order.

You guys are awesome

From DM in Philadelphia (leaving for Jamaica)
I received my order on Wednesday..thank you so much for the extra packs as well. Your customer service is awesome. They arrived as I was leaving for the airport. Thanks again.

Thanks for your patience

March was a hectic month. Our February detox sales were so strong that we were on backorder for the entire month of March. We did learn a couple of things:

1. We need to plan for success. Our ordering schedule was based on last years sales growth. In the future we will plan on explosive growth.
2. We have some wonderful customers. Their patience, courtesy, and consideration left us in awe.

Shipping to Uganda?

Joan asks:

Hi, Is there a possibility of having this product purchased while I am in Uganda. Uganda is an African country. Thanks.

Buddy answers:
Anywhere the U S Mail is delivered, we ship. We can ship by an alternate carrier but that gets expensive. Thanks for your interest.

International shipping

Hello

I am looking to order a box of your Detox cleansing as it was recommended to me by a friend.

I am based in the United Kingdom and would like to have some clarity as to how long shipping will take for my order to arrive here in the UK.

Best regards,

Naomi